Privacy Policy for Engine Supplier Limited
Effective Date: 08/11/2024
Last Updated: 08/11/2024
At Engine Supplier Limited, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website. By engaging with us, you agree to the terms outlined in this policy.
1. Information We Collect
1.1 Personal Data
We may collect personally identifiable information, including but not limited to:
- Name
- Contact information (e.g., email address, phone number, address)
- Vehicle information (e.g., registration number, make, and model)
- Payment information (e.g., bank details, payment method)
- Identification documents (when required for specific services)
1.2 Non-Personal Data
When you access our website, we may collect non-personal data such as:
- IP address
- Browser type and version
- Device information
- Usage data (e.g., pages visited, duration, and interactions)
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and manage services: This includes processing orders, managing bookings, and delivering requested services.
- To communicate with you: We may contact you by phone, email, or post to respond to inquiries, provide updates, or send necessary notifications.
- To improve our services: We analyze customer feedback and usage data to improve our services, customer support, and offerings.
- To process payments: We use your payment information for billing purposes and to complete transactions securely.
- To comply with legal obligations: We may use your data to comply with applicable laws, regulations, or legal processes.
3. Sharing Your Information
We may share your personal data in the following situations:
- With our certified partner garages: To facilitate engine replacement and related services, we may share necessary vehicle and contact information.
- Service providers and contractors: We work with third parties that help us operate our business (e.g., payment processors, IT services). These parties are contractually obligated to protect your data.
- Legal and regulatory authorities: When required by law or to protect our legal rights, we may disclose your data to relevant authorities.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. These measures include:
- Encryption of sensitive data
- Secure servers and restricted access
- Regular monitoring and security assessments
However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When your data is no longer needed, we will securely delete or anonymize it.
6. Your Rights
Under the UK GDPR, you have certain rights regarding your personal data, including:
- Access: You have the right to request access to your data.
- Correction: You can request that we correct inaccurate or incomplete data.
- Erasure: You can request the deletion of your data under certain conditions.
- Objection: You have the right to object to the processing of your data.
- Data Portability: You can request a copy of your data in a structured, machine-readable format.
To exercise these rights, please contact us at [Insert Contact Information].
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. By using our website, you consent to the use of cookies. You can manage or disable cookies in your browser settings, but doing so may affect the functionality of our website.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read the privacy policies of any third-party sites you visit.
9. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect data from children. If we become aware that we have inadvertently collected personal data from a child, we will delete such data promptly.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your data.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Engine Supplier Limited
Address: Featherstall Road Business Centre
175 Featherstall Road South,
Oldham, OL9 6HS, United Kingdom
Telephone: +44 (0)161 408 0088 | Whatsapp: +44 7394 462264
Email: enquiries@enginesuppliers.co.uk
By using our services, you acknowledge that you have read and understood this Privacy Policy.